Returns

Your happiness matters to us. If for any reason you’re not fully satisfied with your order, please don’t hesitate to contact Gemma directly with your concerns. Returns are accepted within 10 days of delivery, and we’ll provide you with a prepaid return shipping label.

Repairs

We stand behind the quality of every piece. If your jewelry is damaged within one year of purchase due to craftsmanship or material issues, we’re happy to repair it at no cost.
After one year, or for repairs due to wear and tear, fees may apply depending on the nature of the repair and materials needed.

Custom Orders

We love collaborating on one-of-a-kind pieces that hold personal meaning. Please note that while your custom jewelry is made with your unique healing journey in mind, we reserve the right to recreate or adapt custom designs for future collections.