Terms & Conditions
Each Veronica Rose Jewelry item is made to order. I do my best to reproduce each item as shown on the website however because each stone is unique and one of a kind, there may be slight variations to your order. Please expect between 3-7 days for your order to be complete. If you need a rush order, please contact me using the Contact form and write "rush order" in the subject line.
Please contact me via email through my Contact page if you have any concerns. It's important to me that you are satisfied with your order. My customers know that they can count of me to switch out a stone if it's too big or adjust the length, etc at no extra cost. However, If it is your first time ordering with me and you are not satisfied with your item and don't want any adjustments, you may receive a full refund if item is returned within a week's purchase. If it is not your first time ordering with me and you would like to return an item, I will offer you a full credit if item is returned within 14 days of purchase. This does not include Sale items. All Sale items are nonreturnable. Thank You! Gemma Rose